F.A.Q.

Where do shirts ship from?

Depending on your order, we will ship to you from our closest branch. We have facilities in Canada and the United States.

Do you provide tracking numbers?

Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.

Do your shirts come from safe facilities for workers?

Yes! We use Alstyle and Guildan brand shirts which are produced in North America.

How do I change the color of my order?

It's simple, at checkout you'll have a box where you can directly notify us of any required changes or special instructions for your package. Just make a note of what color you prefer and we'll customize your order. Please note that 5XL and 6XL sizes are very limited in colors other than Black and White.

What method of payment do you accept?

We accept paypal, AMEX, Visa, Discover, and MasterCard. You'll be taken to the PayPal site where you do not need to register and account if you don't have one. You can pay one time by credit card.

What is the average wait time?

Our t-shirts are made-to-order, so there is some time required to print and dry the shirt and prepare it for shipping. In some cases, it can be processed the same day, but we can't guarantee it. All shirts will be processed and sent for shipping in two to three business days after you place your order.
The average wait times vary for each country. We ship USPS and people in the U.S. should expect their shirt at their door 4-6 business days after ordering RUSH and 6-10 business days REGULAR.

What is your return policy?

We accept returns for defective products and exchanges for fit for US orders only. Buyers are responsible for shipping costs associated with returning any items to our returns office. If the product is defective please, return your product to us for a refund of your original shipping and product cost. Please contact us at damncoolteez@gmail.com for return instructions.

I ordered multiple copies of 1 shirt and there are small differences?

All of our shirts are custom printed at time of order using Direct To Garment technology, this process may reveal subtle differences from shirt to shirt, especially over different colors.